Whether on Facebook Messenger, their website, or even text messaging, more and more brands are leveraging chatbots to service their customers, market their brands, and even sell their products.Whether on Facebook Messenger, their website, or even text messaging, more and more brands are leveraging chatbots to service their customers, market their brands, and even sell their products. But, the if/then logic that powers many chatbots’ conversational abilities limits them from answering unique and new questions, which can hang your customer out to dry and leave them dissatisfied with your customer service. Fortunately, the next advancement in chatbot technology that can solve this problem is gaining steam — AI-powered chatbots. In this post, we’ll discuss what AI chatbots are and how they work and outline ADD NUMBER of the best AI chatbots to know about. The rise of language models like GPT and LaMDA (the podcast below discusses how they work) has made way for conversational AI chatbots with advanced capabilities that can mimic a human conversation style, find information online, and produce unique content. Click here to listen to the full episode The most important thing to know about an AI chatbot is that it combines ML and NLU to understand what people need and bring the best solutions. Some AI chatbots are better for personal use, like conducting research, and others are best for business use, like featuring a chatbot on your website. With this in mind, we’ve compiled a list of the best AI chatbots for 2023. Read on to find the right one for you. 1. ChatSpot Price: In Alpha for HubSpot users Image Source ChatSpot is HubSpot’s new conversational CRM bot. Key Features Chat-based commands help sales, marketing, and service professionals maximize productivity Draft follow-up emails, compile analytics reports, or even prospect Connects to HubSpot software and leverages your existing data 2. ChatGPT Price: Free; ChatGPT Plus $20/month Image Source ChatGPT is OpenAI’s conversational chatbot powered by GPT-4. Key Features Uses natural language processing to understand the context of conversations to provide related and original responses in a human-like conversation Multiple use cases for things like answering simple questions, ideating and getting inspiration, or generating new content (like a marketing email) Improves over time as it has more conversations. 3. Bing Chat Price: Free (requires Microsoft Edge) Image Source Microsoft describes Bing Chat as an AI-powered co-pilot. Key Features Uses NLP and machine learning to understand conversation prompts The compose feature can generate original written content and images, and its powerful search engine capabilities can surface answers from the web It’s a conversational tool, so you can continue sending messages until you’re satisfied 4. Bard Price: Free Image Source Google’s Bard is a multi-use AI chatbot. Key Features Powered by Google’s LaMDA (instead of GPT) Use it for things like brainstorming and ideation, drafting unique and original content, or getting answers to your questions Connected to Google’s website index so it can access information from the internet Note: The four chatbots mentioned above are conversational and
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